Privacy & Cookie Policy

Welcome to Calixo ("Company," "we," "us," or "our"). We are committed to protecting your privacy and being transparent about how your information is handled.

This Privacy & Cookie Policy explains:

• What information we collect
• How and why we use it
• How cookies and analytics are handled
• Your rights under applicable data protection laws
• How to contact us with questions

By using calixo.ai ("Website"), you agree to the practices described below.

1. Information We Collect

We collect only the minimum data necessary to operate our business.

a. Information You Provide

You may voluntarily provide:

• Name and email address (e.g., when booking a call or contacting us)
• Business-related information shared during inquiries or sessions

Payment details are processed securely via Stripe. We do not store or have access to your full payment information.

b. Information Collected Automatically

We use Simple Analytics, a privacy-first analytics platform.

Simple Analytics:

• Does not use tracking cookies
• Does not collect personal data or IP addresses
• Provides aggregated, anonymous insights such as:

• Page views
• General geographic region (country level only)
• Referring websites
• Device type

2. How We Collect Data

We collect data through:

• Forms you submit voluntarily
• Payments processed via Stripe
• Privacy-friendly analytics (Simple Analytics)

3. Purpose of Data Collection

We use collected information to:

• Provide consulting, strategy, and AI solution services
• Process bookings and payments
• Communicate with you regarding inquiries or sessions
• Improve website performance through anonymous analytics
• Meet legal and accounting obligations

4. Data Sharing & Third-Party Services

We do not sell, rent, or misuse your personal data.

We share data only with trusted providers essential to operating our business:

• Stripe - secure payment processing
• Simple Analytics - privacy-focused website analytics

These providers process data in accordance with applicable data protection laws.

5. Data Retention

We retain data only as long as necessary:

• Contact information - until you request deletion
• Payment records - as required for legal and tax compliance
• Analytics data - aggregated and non-identifiable

6. Your Rights (GDPR & EU Users)

If you are located in the EU, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing

To exercise these rights, contact: info@calixo.ai

7. Cookies & Tracking Technologies

Calixo does not use tracking or advertising cookies.

We use:

• Essential cookies only (if required for basic site functionality)
• No analytics, profiling, or marketing cookies

Because Simple Analytics is cookie-free, a cookie consent banner is generally not required for analytics.

8. International Data Transfers

Stripe may process payment data outside the EU.

Stripe complies with GDPR through appropriate safeguards, including:

• Standard Contractual Clauses (SCCs)
• Applicable data protection frameworks

Simple Analytics processes aggregated data within the EU.

9. Security Measures

We implement reasonable technical and organizational safeguards, including:

• Encrypted connections
• Secure payment processing
• Access controls
• Minimal data collection practices

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

For questions about this policy, contact:
Email: info@calixo.ai